Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The return window begins once your item has been delivered to you (excluding items discounted 30% or more). If 30 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange. 

  • In the unlikely event that you've received an incorrect item, are missing an item from your order, or an item is damaged in any way, please submit an email to sales@victorysportsapparel.com  (Failure to notify our Support Team of this prior to shipment will cause your item to be subject to our Returns Policy along with any costs that may be associated with a denied return.)

Return Conditions

  • We gladly accept returns for both refunds and exchanges!

    • Exchanges can only be requested for the same item in alternate sizes. 

    • If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued.

    • Once you return had been delivered, please allow our team 10-15 business days to inspect & process your return/exchange. In the case your return has not been processed within that timeframe, please email in & we will handle your return immediately!
    • By adding return items to your return, you are verifying that you have (1) received the items selected to return and (2) intend to return the selected items. 
    • Many (but not all) of our items include VICTORY SPORTS APPAREL tags. Please ensure these VICTORY SPORTS APPAREL and sizing tags are attached, or your return will be subject to denial. 

  • Items must be unwashed and not put through a dryer.

  • Items covered in animal/human hair are subject to denial.

  • Items covered in lint, powder, or other matter are subject to denial.

  • Items with piling may be subject to denial.
  • Items with strong odors or smells like smoke, cologne, detergent, scented sprays, body odor, etc., will not be accepted.

  • Items with markings or other stains (such as deodorant) will not be accepted.

  • We cannot accept returns (including issuing refunds) or exchanges on any underwear or socks for hygiene reasons.

  • At this time, we do not cover the cost of return shipping. 

  • If you are returning your entire order, please note that the original shipping costs will NOT be refunded.

  • Any returns that are delivered outside of the 30 days of the delivery date of your order may be subject to denial. Please contact our support team if your return is delayed unexpectedly.

  • If your return is denied, we will notify you via email. Your order will then be reshipped to you within 4-7 business days.

  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start a return, you can contact us at sales@victorysportsapparel.com. Please note that returns will need to be sent to the following address: 6240 North Gateway Drive Marion, Iowa 52302

    Items sent back to us without first requesting a return will not be accepted. 

    You can always contact us for any return question at sales@victorysportsapparel.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@victorysportsapparel.com.